Frequently Asked Questions
How do I know when my power wheelchair is fully charged?
The charge indicator that's built into the charger should notify you. However you should always consult your user manual for the exact instructions for your power wheelchair model.
Do I have to recharge the batteries for my power wheelchair every day?
Yes, it's advisable to recharge the batteries every night - regardless of their use during the day. It's especially important to fully-charge your power wheelchair before first-use. If you don't recharge the batteries regularly, it will reduce their ability to hold power.
I sometimes receive a static shock when sitting in my power wheelchair - is it from my power wheelchair?
No. Static electricity is a natural phenomenon and does not come from your powerchair's batteries.
How can I personalize a power wheelchair to meet my needs?
Our Built-4-Me personalization team can help to provide adaptations that go above and beyond the standard options that are generally available to order. They'll make every effort to provide you with a safe, reliable solution that matches your needs.
How long will the batteries last on my power wheelchair?
Battery life depends on many factors such as user weight, temperature, use of electronic options, terrain and battery charge status. Battery life that's indicated in your user manual and other documentation is a theoretical maximum values (as according to ISO 7176 standards) and will always be affected by the situation the power wheelchair is used in.